Click & Collect at Direct Car Sales

07733 696969

Customers can now benefit from our Click and Collect option. Use our Buy Online facility to part-exchange, apply for finance and reserve your next car, all completely online.

Or, if you would prefer, we can guide you through the process over the phone. You can then collect your new vehicle quickly and safely from us.

What should I expect when I collect my vehicle?

We have always taken the safety of our colleagues and customers very seriously and in the current climate that responsibility is even more critical. As a result we have changed our usual vehicle handover process to ensure the safety of our customers and colleagues and respect government guidelines.

When it's time to collect your new vehicle, a member of the team will contact you to complete all of the relevant paperwork. In order to maintain social distancing, only one customer will be allowed in the handover area at any one time. For that reason, we also ask that where possible you collect your car by yourself.

In accordance with Government guidance all customers are required to wear a face covering, that covers your nose and mouth, for the duration of your visit with us.

Throughout your time at the dealership, our colleagues will wear a face covering whenever they are interacting with you, even when talking to you from behind one of our protective screens. If you do not have a face covering with you, a disposable face mask will be provided. If your personal circumstances exempt you from wearing a face covering, please let the dealership team know.

If you have a part-exchange, a member of the team will re-appraise your car after directing you to the dedicated handover area. When you enter the handover area, please apply disinfectant gel at the hand sanitising station, follow any instructional signs and maintain the recommended two metre distance between yourself and the Handover Specialist.

Ahead of your visit, your vehicle will have been fully valeted and sanitised ready for collection.

The Handover Specialist will ensure social distancing measures are maintained throughout the entire collection process.

Your sanitised keys will be given to you in a sealed envelope and you'll be free to drive away in your new car!

Click & Collect Form

Customer Reviews

See All

Thank you for the excellent experience when buying my Audi from you on Monday i had traveled over 5 hours and 280miles from Yorkshire and was not disa... Read More

MR S BOOTH

A lovely friendly family dealership with excellent customer service and extremely helpful aftersales. I would definitely recommend buying your next us... Read More

Alexander Moles

I’ve just bought my second car from Direct and they have helped me sell another. Can not fault them I will continue to use them over the coming year... Read More

Ben Pollard

Amazing service from Simon and George. Have been thinking about getting rid of my car for a while. With the support and guidance from them both it was... Read More

Ben Fullagar

Purchased a 2015 vw caddy, very polite and helpful service, would definitely recommend to others.... Read More

Paul Read

Wow what an amazing company. I live in Essex and bought this car from this lovely company, I was a bit worried as I always buy from a local dealership... Read More

Steph saunders

Over the last 5 years we've brought a number of vehicles from this company. From a Porsche Turbo Cabriolet, Range Rover Sport, Land Rover and various... Read More

Frank King

Good reliable car at a good price. Friendly family run business. Very helpful and highly recommend.... Read More

Richard Watson

Back again Got a AMG 6.3 L around 6 months ago, not stop smiling ! 😂 fantastic car runs like a dream, truly the fastest car I’ve had ! Low mileag... Read More

Marcus Robinson

Just picked up my second car from A Touch of Class(Direct car sales) Car looks and drives even better than I could ever expect. First class service fr... Read More

Graeme Robertson

Very happy wth the service received. We rang on the Sunday after seeing the advert and were invited to see and test drive the car. The car was exactly... Read More

Ranjan Thilagarajah

Just bought a lovely audi tt from Paul. Fantastic chap, unhurried, patient and polite. Restored my faith in the car sales man! Highly recommend them t... Read More